Convelio’s AI Quoting Agent: Expert Quotes in Seconds

In the world of fine art, timing is everything: a piece sells over dinner in New York and needs to be hanging in a Paris salon by Friday.

Opportunities don’t wait. Neither should logistics.

For years, the process of requesting a shipping quote has stood apart from the pace of modern business: slow, manual, and disconnected. At Convelio, we believe the quoting experience should reflect the precision and urgency of the industry it serves.

Since launching our instant quoting platform in 2018, Convelio has empowered art world professionals to ship with unprecedented speed and transparency.

2018 marked the launch of our proprietary pricing algorithm. This advanced system integrates directly with our vetted and tech-enabled shipping partners, allowing us to offer competitive prices and a comprehensive suite of services, delivering instant online quotes in just 30 seconds via an online form.

What once took days now takes minutes. And now, we’re raising the bar again.

Today, we’re proud to launch a major evolution in art logistics: The AI Quoting Agent by Convelio - now live in beta.

We've enhanced our algorithm by integrating it with an AI Quoting Agent, expertly trained by our leading Customer Care specialists. This innovation enables you to obtain tailored shipping quotes instantly, without filling out any forms — making the entire quoting process faster and easier than ever.

A Quoting Experience Built for the Art World

Whether you're finalizing a consignment for a private collector, discussing a potential sale with a client over dinner, or walking a prospective buyer through your booth, moments of interest can appear suddenly, and acting swiftly can make all the difference.

With the AI Quoting Agent, you’re no longer held back by forms, email threads, or long waits for a manual quote. Simply describe the shipment in plain English (“Two sculptures to Aspen, both under 50kg, value around €40,000”) or upload a commercial invoice or artwork detail screenshot.

The Agent reads and extracts the artwork and shipping information, converses with you to confirm key details, and instantly delivers a fully-costed quote complete with booking and payment links.

And behind every quote is the continued support of our global team: experienced logistics and customs specialists who review and manage shipments to uphold the highest standards of care and accuracy.

Expert-Level Reliability, Drag-and-Drop Simplicity

More than a generic chatbot, our AI Quoting Agent is shaped by Convelio’s logistics expertise, fine-tuned for the nuances of fine art and design.

• Conversational Input

  Talk to the Agent the way you’d brief a trusted colleague: in your own words, in your own language. Whether it’s a detailed description or a quick note, the Agent understands the context and responds accordingly. You guide the interaction from start to finish.

• Smart File Recognition

  Upload a PDF, like a commercial invoice, and the Agent will parse the document, extract the key details, and generate a quote automatically.

• Human Expertise, Built In

  Our AI Agent simplifies the quoting process, your shipment remains in the expert hands of our 60+ logistics specialists, all cumulating decades of expertise in fine art logistics, who oversee every step with precision and care.

• Always On

  The Agent is available 24/7, enabling you to request and receive quotes across time zones and offices, even after hours.

• Instant Booking

  Quotes are returned with booking and payment links pre-integrated. No hand-off. No lag. You can go from quote to confirmed shipment in minutes.

Looking Ahead

Today, the AI Agent quotes. But soon, it will do much more.

This launch marks the beginning of a broader transformation. AI unlocks entirely new ways to simplify complex logistics, and it has inspired us to reimagine how our platform can serve you. In the months ahead, the Agent will evolve to include more advanced features.

And as the technology advances, our commitment to human expertise remains constant. Our 60+ person Operations team across London, Paris, and New York will keep ensuring that every shipment is expertly reviewed and managed.

As always, our goal is to remove friction, enhance transparency, and give our clients tools that not only meet expectations, but raise them.

Now in Beta, Try It Today

The AI Quoting Agent is now live in beta and included at no additional cost for all Convelio clients. You’ll find it within your Convelio account:

Simply click “Request a Quote”, then select the “Quote with AI” banner.

From there, type a message or upload a document - and receive a fully-costed, ready-to-book quote in just a few clicks.