Hi, how can we help you?


How can I track my shipment?

We provide you with a unique tracking link for every Convelio's order, allowing you to track the progress of your shipment through key steps in the transport (collection, packing, air freight, ...), from pickup to safe delivery.

Find your tracking link in 4 easy steps :

  • Connect & login to https://www.convelio.com/
  • Click on "my orders" section
  • Find your order among the list
  • Click on it and access to your shipment's live tracking !


Check your emails

You will also find the tracking link in the various emails we send after booking.