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Quoting & Booking

What are the next steps once I want to validate my quote?

You received your quote online

If you received your quote online, you can check below how to easily book your order online too!

You received your quote over the phone or by email

  1. The very easy way You can follow the git below explaining you how book it on our platform:
  2. The easy way We can book it for you. In this case, find below the information we need you to send us at order@convelio.com. To organize your shipment as soon as possible, could you please provide us with/ re-confirm:
  3. Your quote number
  4. The precise collection address, floor of collection, contact name, e-mail address, phone number
  5. The precise delivery address, floor of delivery (in case of white glove), contact name, e-mail address, phone number
  6. If you know it, please confirm whether the delivery address is a storage / depot
  7. The billing details we have to take into count, including VAT number
  8. The commercial invoice for this shipment
  9. If you haven't pointed it out already, please tell us as well the main material of the items to be shipped (e.g. type of wood, type of metal, etc.)

Note that:

  1. We require full payment of the transport before collection.
  2. American customs require the filling out of the TSCA form (Toxic Substance Control Act - http://ftn.fedex.com/forms/TSCA_Certification.pdf). If your shipment goes to the US, we will fill this in on your behalf unless you tell us otherwise.