Hi, how can we help you?
What happens if the dedicated person is not here at the time of delivery?
Rescheduling once can always happen
We know that unexpected things can happen! Should the client not be present at the time of the delivery for unforeseen reasons, we will adapt to the situation. Our team will arrange another appointment with the contact person and reschedule the delivery.
Rescheduling several times might lead to extra charges
However, if that situations arises more than once, we will have to charge extra fees for rescheduling services. Do not forget that we are able to offer very competitive shipping prices thanks to our technology and organisation. A small change in the logistic chain can therefore lead to extra charges.