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After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(1)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(9)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(5)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(16)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(3)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?(8)
After SalesHow do I file a claim?CustomsCan you send me a proof of export?Does Convelio handle all customs related declarations and processes?DeliveryWhere can you deliver to?What is the difference between white-gloves and curbside delivery?FreightDo I need to choose my freight-carrier?InsuranceWhat does your insurance include?PackingWhat packing option should I select if I take care of the packing myself?What are your packing guidelines?PickupWhere can you pick up from?Can I contact your drivers?What about intra-city transfer?Can I contact your drivers?What happens if the dedicated person is not here at the time of pickup?TrackingWhere can I find the tracking link ?Why is my ETA different from the official date of delivery?
What is the difference between white-gloves and curbside delivery?
White-gloves delivery worldwide
We offer a white-glove delivery service to almost all destinations worldwide. Depending on your needs, the merchandise is brought up to the flat/house, unpacked from its crate, installed in the chosen room, and the debris is removed.
Curbside delivery, commonly knows as Front-door delivery
We unload your fully packed shipment and deliver it safely in front of the building address in exchange for the consignee's signature. Some of you might be mislead by the term "front-door delivery". Of course our drivers will not simply drop your shipment off in the middle of the street!