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Why is my ETA different from the official date of delivery?

ETA is just an estimation

The ETA we provide on our tracking tool is an Estimated Time of Arrival of your shipment. As the name indicates, it’s an estimation that we update on a daily basis for you to follow your shipment journey easily. Again, the ETA is not a fixed and precise date of delivery. We highly advise you not to make any special arrangement until our drivers arrange an official date of delivery with the consignee.